Personal from day one
Every project is handled directly by our team. No account managers, no being passed around. Just straightforward communication with the people actually doing the work.
Built around your business
We take the time to understand your goals, your audience, and your challenges before we touch a single design. Everything we build is tailored to you, not pulled from a template.
Full transparency
Our projects are scoped with clarity upfront. You'll always know what you're getting, what it costs, and when it lands. No surprises.
In it for the long run
We're not here for a one-off transaction. We want to be the studio you come back to as your business grows, and we build every project with that long-term relationship in mind.
Clear, structured website packages designed to help your business show up confidently online. For branding, digital marketing, and additional services, get in touch for a tailored approach.
Getting started is simple. Select the package that fits your business and choose how you would like to pay.
For the Foundation package you can purchase directly online. Choose to pay in full, pay a 50% deposit to secure your slot, or spread the cost across 3 monthly instalments via Klarna. Once payment is confirmed you will receive a welcome email with everything you need to get started.
For the Elevate, Scale and Momentum packages, click the enquiry button on your chosen package and we will be in touch within 24 hours to confirm your requirements and make sure everything is the right fit before any payment is taken. Prefer to talk it through first? You can book a free 30 minute call directly using the link in the navigation. Once confirmed, we will send your payment link directly.
All projects are managed through your personal client portal, where you will be able to:
The client portal is your central hub for the project, keeping everything organised and ensuring a smooth, transparent process from start to finish.
Each package is designed for different stages of your brand:
Every project is unique, but we offer set packages to make it simple. There are three ways to pay:
Pay in Full - Pay in full to confirm your project slot immediately.
Pay 50% Deposit - Secure your slot with a 50% non-refundable deposit, with the remaining balance due once your website is ready to go live.
Pay in 3 - Spread the cost interest-free across three monthly instalments via Klarna.
The only additional cost is hosting, which is paid directly to Webflow or Shopify depending on your package. We will guide you through this as part of your onboarding so there are no surprises.
The more prepared you are at the start the smoother your project will run. Ideally you should have the following ready before we kick off:
Your logo and any existing brand assets such as colours and fonts. Any written content or copy you want on the site. Images or photography if you have them. Access to your domain if you already own one. Any inspiration or reference websites you like the look of.
Do not worry if you do not have everything ready straight away. We will send you a full onboarding questionnaire through your client portal that walks you through exactly what we need and when we need it.
Each package is designed for a specific stage and type of business, so the right choice usually becomes clear pretty quickly.
The Foundation Package is for service-based businesses starting out online. The Elevate Package is for established businesses ready for a complete redesign and migration. The Scale Package is for product-based businesses ready to launch or grow on Shopify. And The Momentum Package is for businesses with complex or bespoke requirements that go beyond a standard brief.
If you are still not sure, that is completely fine. Book a free 30 minute call and we will talk through your goals, your current situation and what you actually need before any commitment is made. No pressure, no hard sell — just an honest conversation to point you in the right direction.
Each package is designed for a specific stage and type of business, so the right choice usually becomes clear pretty quickly.
Project timelines vary depending on the package and our current workload. As a general guide:
The Foundation Package typically takes 2 to 3 weeks from start to launch.
The Elevate and Scale Packages usually take 4 to 5 weeks depending on complexity.
The Momentum Package is scoped individually and a timeline is confirmed during your discovery call.
If you need your website sooner we do offer an express option. Get in touch to discuss your requirements and we will do our best to accommodate you around our existing projects.
Yes, absolutely. Every website we build is fully responsive and optimised to look and perform great across mobile, tablet and desktop. With the majority of web traffic now coming from mobile devices this is something we take seriously on every single project, not just as an afterthought.
Yes, though the experience varies depending on your platform.
Shopify is very beginner friendly. Adding products, updating content and managing orders is straightforward and most clients pick it up quickly with no technical background needed.
Webflow has a bit more of a learning curve, but we make sure you are not left to figure it out alone. Every Webflow project includes a personalised tutorial walkthrough so you know exactly how to manage your specific site. We also provide two weeks of free tech support after launch, and ongoing support is available if you ever need extra help down the line.
Content and assets are shared through your client portal, which includes a dedicated shared folder via Google Drive. You can upload text, images, videos and brand assets here, keeping everything organised and easy to access throughout the project.
If you have additional assets to share outside of the portal you are also welcome to send them directly to hello@chaptertwostudios.com and we will make sure everything gets added to your project folder.
Your domain is separate from your website build and is not included in the package price. If you do not already own a domain we recommend purchasing one through a provider such as Namecheap, Hostinger or 123-reg. Domains typically cost between £5 and £15 per year depending on the provider and extension you choose.
If you already own a domain we will handle the connection and migration to your new website as part of your package at no extra cost.
For written content such as your about section, service descriptions and any other copy, this will need to come from you as you know your business best. If you need help with copywriting this is something we can discuss as an additional service.
For images we can source and implement high quality stock photography as part of your package. If you have your own brand photography we would always recommend using it as it adds a personal and authentic touch to your website.
Once your website is live you will have two weeks of free tech support included in your package. During this time we are on hand to fix any issues, answer questions and make minor tweaks as you settle in.
After the two week period ongoing support is available on request. Whether you need a small update, a new page added or just a bit of guidance, get in touch and we will let you know how we can help.
Minor fixes and tweaks within the first two weeks of launch are covered by your free post launch support. Beyond that any additional work is treated as a new request and priced accordingly depending on the scope.
For clients who want ongoing peace of mind we do offer support on request so you are never left stuck. Just get in touch and we will find the best way to help.